We pack and deliver every item with care to ensure your order arrives safely and in excellent condition. If there are any issues or defects, we’re here to assist you.
Upon receiving your order, please record a quick video while opening the package and inspect for any defects or incorrect items.
If the item is defective or if you receive the wrong item, please contact us immediately at mmc.manyustores@gmail.com
Any request for a return must be made within seven (7) days of receiving your item.
The original invoice will be required as proof of purchase.
If your request for a return is approved, we will provide you with instructions on how and where to send your package.
The item must be returned in the same condition it was received, in its original packing with all tags, manuals, and accessories.
Please note that items returned to us without a prior request will not be accepted.
After receiving the returned item, we will promptly send out the appropriate replacement.
Returns will NOT be accepted in the following instances:
- Change of mind of the buyer
- Item defects due to the mishandling of the buyer
- Awareness of defects on items sold at a discount during promotions or clearance sales
The following items are non-returnable:
- Wrench
- Drill bits
- Hand taps
- Bearing/Pillow block
- Circlips
- Hazardous materials, such as chemicals and flammable liquids
- Sale items
Manyu Marketing Corporation reserves the right to make the final decision regarding the approval of returns.
